About Our Organization

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Who we are?

Mission

To provide free and quality healthcare to marginalized communities in refugee camps and rural areas, while addressing both physical and mental health needs with dignity, innovation, and compassion.

Vision

We envision a Nepal where every individual—regardless of status or location—has access to essential healthcare and social services as a fundamental human right.

Why We Do This Work

At Helping Hands, we work with lived experiences and turn the research findings into action.

Community-Centered

Our approach is rooted in grassroots outreach, involving local leaders and families in every initiative.

Evidence-Based

We integrate data, research, and context-specific insights to guide impactful and lasting solutions.

Holistic Support

We address the full spectrum of human needs—from physical and mental health to education and empowerment.

Our Story

Helping Hands was founded with a simple, powerful belief: healthcare is a right, not a privilege. Rooted in refugee experience and guided by public health leadership, our journey began in the Bhutanese refugee camps of Eastern Nepal and has grown into a national effort to uplift underserved communities with dignity, compassion, and data-driven care.

(2010–2020)

Our journey began in response to the healthcare void faced by displaced communities. Founder Lila K. Chamlagai—himself raised in a refugee camp—collaborated with long-serving health assistant Mr. Bahadur Chaudhary to plant the seeds of Helping Hands. Community elders, volunteers, and educators joined to form advisory boards and pilot health workshops in Urlabari and Beldangi. These early initiatives focused on trust-building, hygiene awareness, and mental health stigma reduction.

(2020–2023)

With the onset of COVID-19 and heightened mental health concerns, we began comprehensive data collection on trauma, chronic illness, and family well-being. Collaborating with Health and Education for All (HAEFA) and global mentors, we launched field-based research on refugee health outcomes. Our research assistants and trainers led targeted interventions focusing on mental health promotion, diabetes screening, cardiovascular awareness, and nutrition education in refugee-affected areas.

(2023–Present)

Armed with evidence and partnerships, Helping Hands expanded its impact by launching mobile clinics, volunteer networks, and culturally tailored care programs across Morang and beyond. We now train local leaders, deliver essential health services, and provide holistic support for refugee women, seniors, and youth—bridging research with real-time humanitarian response.